Legal notice

 

This Legal Notice applies to the website aldoshoesf.shop and explains important legal information concerning the operation and use of this online store.

By accessing, browsing, or purchasing from aldoshoesf.shop, you acknowledge that your use of this website is subject to this Legal Notice, our Terms of Service, Privacy Policy, Return and Refund Policy, Shipping Policy, and applicable United Kingdom law.

Nothing in this Legal Notice is intended to exclude, restrict, or limit any statutory rights available to consumers under applicable law.

1. Website Information

Website: aldoshoesf.shop

Customer Service Email: info@aldoshoesf.shop

Business Activity: Online retail of women's fashion clothing, including dresses, mini dresses, skirts, fashion jeans, short skirts, fitted trousers, and related fashion products.

For questions regarding orders, products, deliveries, returns, refunds, privacy, or use of this website, please contact:

info@aldoshoesf.shop

2. Website Operator Information

The online store operating under the trading name aldoshoesf.shop is responsible for the retail services provided through this website.

Where additional business identification, registration, tax, or address information is legally required to be disclosed, such information must be provided by the relevant business operator in accordance with applicable United Kingdom law.

Nothing in this Legal Notice should be interpreted as representing that aldoshoesf.shop is a particular type of incorporated entity unless expressly stated elsewhere on the website.

3. Purpose of the Website

The purpose of aldoshoesf.shop is to provide customers with access to women's fashion products and related ecommerce services.

Our services may include:

  • Displaying and selling products;

  • Processing customer orders;

  • Processing payments;

  • Arranging shipment and delivery;

  • Providing order tracking information;

  • Handling returns and refunds;

  • Providing customer support; and

  • Communicating information relating to purchases and our services.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizing information, colours, specifications, and other information displayed on the website are accurate and understandable.

However, minor differences may occur because of:

  • Screen or device settings;

  • Lighting conditions;

  • Photography;

  • Manufacturing variations;

  • Product updates; or

  • Differences between individual production batches.

Such minor differences do not affect your statutory rights if a product is faulty, misdescribed, not of satisfactory quality, or otherwise does not conform to applicable consumer law.

Product availability may change without notice.

5. Pricing

Prices applicable to an order will be displayed before the customer completes checkout.

Any mandatory charges that apply to a purchase will be disclosed where required before the customer submits the order.

We make reasonable efforts to keep pricing information accurate.

If an obvious pricing error occurs, we may contact the customer before accepting or fulfilling the affected order.

We will not impose additional mandatory charges that were not properly disclosed, except where permitted by law and agreed with the customer where required.

6. Orders and Contracts

Submitting an order through aldoshoesf.shop constitutes an offer to purchase the selected products.

Receipt of an automated order acknowledgement does not necessarily mean that an order has been accepted.

A contract is formed when the order is accepted in accordance with our Terms of Service and applicable law.

We may decline an order for legitimate reasons, including:

  • Product unavailability;

  • Payment failure;

  • An obvious pricing error;

  • Suspected fraud;

  • Incorrect customer information; or

  • Legal or regulatory restrictions.

Where payment has already been collected for an order that we subsequently cancel, any amount due will be refunded in accordance with applicable law.

7. Consumer Rights

Customers purchasing goods as consumers in the United Kingdom benefit from statutory consumer protection rights.

Products supplied by us must comply with applicable legal requirements and generally must be:

  • As described;

  • Of satisfactory quality; and

  • Fit for their intended purpose where applicable.

Consumers purchasing eligible products online may also have statutory cancellation rights.

Our policies are intended to operate alongside applicable United Kingdom consumer law, including relevant provisions of the:

  • Consumer Rights Act 2015; and

  • Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Nothing contained in this website, this Legal Notice, or any other store policy excludes or limits consumer rights that cannot legally be excluded or limited.

8. Returns and Refunds

Returns, cancellations, and refunds are governed by our Return and Refund Policy and applicable UK consumer law.

Eligible UK consumers generally have statutory rights relating to cancellation of qualifying distance contracts.

Customers may also have additional remedies where products are:

  • Faulty;

  • Damaged;

  • Incorrect;

  • Misdescribed; or

  • Otherwise non-conforming.

For assistance with a return or refund, contact:

info@aldoshoesf.shop

9. Shipping and Delivery

Shipping and delivery arrangements are governed by our Shipping Policy.

We currently provide:

Standard Shipping: FREE on all orders

Estimated Delivery Time: 15–20 days

Delivery estimates may be affected by courier operations, customs processing, weather, public holidays, transportation disruption, or other circumstances.

Nothing in our Shipping Policy or this Legal Notice restricts statutory rights concerning delayed, lost, or undelivered goods.

10. Intellectual Property

Unless otherwise indicated, website content owned by or lawfully licensed to aldoshoesf.shop, including:

  • Text;

  • Page layouts;

  • Graphics;

  • Original photographs;

  • Logos;

  • Icons;

  • Product presentation;

  • Website design; and

  • Other original materials

may be protected by copyright, trademark, database rights, or other intellectual property laws.

Users may access the website for lawful personal shopping purposes.

You must not unlawfully:

  • Copy;

  • Reproduce;

  • Republish;

  • Distribute;

  • Modify;

  • Sell;

  • License;

  • Scrape; or

  • Commercially exploit

protected website content without permission from the applicable rights holder.

Third-party trademarks, product names, images, and intellectual property remain the property of their respective owners.

11. No Unauthorised Use of the Website

Users must not use aldoshoesf.shop:

  • For fraudulent purposes;

  • For unlawful activities;

  • To interfere with website security;

  • To distribute viruses or malicious software;

  • To attempt unauthorised access to systems;

  • To collect personal data unlawfully;

  • To impersonate another person;

  • To place fraudulent orders;

  • To infringe intellectual property rights; or

  • In any manner prohibited by applicable law.

We may take reasonable measures to protect our website, customers, systems, and legal rights.

12. Website Availability

We aim to maintain reliable access to aldoshoesf.shop, but we cannot guarantee uninterrupted availability at all times.

Website access may occasionally be interrupted because of:

  • Technical maintenance;

  • Security updates;

  • Server problems;

  • Software updates;

  • Network failures;

  • Third-party service disruption; or

  • Circumstances outside our reasonable control.

Temporary website unavailability does not affect contractual or statutory rights relating to orders already accepted.

13. Accuracy of Website Information

We take reasonable steps to maintain accurate and current information.

However, website content may occasionally contain typographical, technical, or administrative errors.

Where we identify an error, we may correct or update the relevant information.

Nothing in this section allows us to change information forming part of an existing consumer contract in a manner that would unlawfully prejudice a customer's rights.

14. Third-Party Services

Our website may rely on third-party service providers, including:

  • Shopify;

  • Payment processors;

  • Delivery providers;

  • Analytics services;

  • Fraud-prevention services;

  • Marketing platforms; and

  • Technology providers.

Independent third parties may operate according to their own legal terms and privacy policies.

We are not responsible for independent third-party websites or services that are outside our reasonable control, except where responsibility cannot legally be excluded.

15. Third-Party Links

Our website may contain links to external websites.

Such links may be provided for convenience or to support website functionality.

We do not necessarily control or endorse independent third-party websites.

Users should review the terms, privacy policies, and other notices applicable to third-party websites before using them.

16. Shopify Platform

Our ecommerce website is operated using technology provided by Shopify.

Shopify provides ecommerce infrastructure and functionality that may support:

  • Product listings;

  • Checkout;

  • Order management;

  • Payment processing;

  • Customer accounts; and

  • Other ecommerce services.

Shopify's role as a technology provider does not remove the obligations of aldoshoesf.shop toward customers for products sold directly through this store.

17. Personal Data and Privacy

Personal data collected through this website is handled in accordance with our Privacy Policy and applicable United Kingdom privacy and data protection law.

Depending on how you interact with our website, personal information may be processed for purposes including:

  • Processing orders;

  • Delivering products;

  • Processing payments;

  • Preventing fraud;

  • Providing customer support;

  • Managing returns and refunds;

  • Operating the website; and

  • Marketing where legally permitted.

For privacy-related questions or requests, contact:

info@aldoshoesf.shop

18. Cookies

Our website may use cookies and similar technologies for purposes including:

  • Essential website operation;

  • Shopping cart functionality;

  • Security;

  • Customer preferences;

  • Analytics; and

  • Marketing where permitted.

Where consent is legally required for non-essential cookies, customers will be provided with an appropriate opportunity to manage their preferences.

Further information is available through our Privacy Policy and applicable cookie settings.

19. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

In particular, nothing in this Legal Notice excludes or restricts liability for:

  • Death or personal injury caused by negligence;

  • Fraud or fraudulent misrepresentation;

  • Breach of statutory consumer rights that cannot legally be excluded; or

  • Any other liability that cannot lawfully be excluded or restricted.

Subject to applicable law, we are not responsible for losses that are not reasonably foreseeable consequences of our breach.

This provision does not affect your statutory consumer rights.

20. Force Majeure and Events Outside Our Reasonable Control

We are not responsible for delay or failure caused by circumstances genuinely outside our reasonable control to the extent permitted by law.

Such circumstances may include:

  • Natural disasters;

  • Severe weather;

  • Significant transportation disruption;

  • Telecommunications failures;

  • Government restrictions;

  • Public emergencies;

  • Industrial disputes; or

  • Major third-party infrastructure failures.

Where such circumstances affect an existing customer order, we will take reasonable steps to minimise disruption and comply with applicable consumer law.

21. Changes to Website Content

We may update website content, policies, products, features, or services from time to time.

Any changes affecting existing consumer contracts will be handled in accordance with applicable law.

Updates to this Legal Notice will be published on the website and the “Last Updated” date may be revised accordingly.

22. Governing Law

This Legal Notice and use of our website are subject to applicable United Kingdom law.

Where the laws of England and Wales apply, those laws will govern subject to mandatory consumer protections.

Consumers living in Scotland or Northern Ireland retain any mandatory rights provided by the law applicable to them, including rights relating to the courts in which legal proceedings may be brought.

Nothing in this Legal Notice removes any legal protection available to consumers under mandatory law.

23. Complaints and Dispute Resolution

If you have a complaint concerning:

  • A product;

  • An order;

  • Delivery;

  • A return;

  • A refund;

  • Customer service; or

  • Use of our website,

please contact us first so that we have an opportunity to investigate and attempt to resolve the matter.

Email: info@aldoshoesf.shop

Nothing in this section prevents a consumer from exercising any legal right to seek assistance from an appropriate regulator, alternative dispute resolution provider where applicable, or a court of competent jurisdiction.

24. Severability

If any provision of this Legal Notice is found to be invalid, unlawful, or unenforceable, that provision will apply only to the extent legally permitted or will be removed where necessary.

The remaining provisions will continue to have effect.

25. Statutory Rights

Nothing in this Legal Notice, our Terms of Service, Privacy Policy, Shipping Policy, Return and Refund Policy, or any other website policy is intended to exclude, restrict, or limit mandatory statutory consumer rights.

If any provision of our website policies conflicts with mandatory United Kingdom law, the mandatory legal requirement will take precedence.

26. Contact Information

For questions about this Legal Notice, our website, products, orders, shipping, returns, refunds, privacy practices, or other customer service matters, please contact:

aldoshoesf.shop

Email: info@aldoshoesf.shop